Shipping policy

SHIPPING POLICY

Thank you for shopping with THE FYRESOL.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.

During high-demand periods, product launches, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3 – 7 business days

  • Other Cities and Towns: 5 – 10 business days

  • Remote Locations: 7 – 14 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout.

Free shipping may be offered on eligible orders and promotional campaigns, as displayed on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing tracking information.

Customers can use the tracking details provided to monitor their shipment status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

THE FYRESOL is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided during checkout.

Lost or Delayed Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur.

If your order has not been delivered within the estimated timeframe, please contact us at support@fyresol.com and we will assist in tracking your shipment.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at contact@fyresol.com with clear photos of the issue.

After verification, we will arrange a replacement or suitable resolution at no additional cost.

Limited Drop Collections

Products from Limited Drop collections are available in limited quantities and may sell out quickly. Availability is not guaranteed until the order has been successfully placed and confirmed.

Contact Us

For shipping-related questions, please contact:

@THE FYRESOL
Email: contact@fyresol.com